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الخميس، 6 أكتوبر 2011
To Be Likeable With Social Media
Follow these 6 ways::
Listen first and never stop listening
As tempting as it may be to join the conversation,
keep in mind that communication is 50% listening and 50% talking
.
Provide value—for free!
Share your expertise without expectation
Share stories
Be authentic
Consistently deliver excitement, surprise and delight
Use surprise conversations
Admit when you screw up, and then leverage your mistakes
Being able to say “I'm sorry” when you make a mistake
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