الخميس، 6 أكتوبر 2011

To Be Likeable With Social Media

 Follow these 6 ways::
  • Listen first and never stop listening 
As tempting as it may be to join the conversation, keep in mind that communication is 50% listening and 50% talking.
  • Provide value—for free!

Share your expertise without expectation

  • Share stories  

  • Be authentic

  • Consistently deliver excitement, surprise and delight
Use surprise conversations
  • Admit when you screw up, and then leverage your mistakes

Being able to say “I'm sorry” when you make a mistake

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